Resident Liaison Officer

Are you an experienced and enthusiastic RLO in the social housing sector? We are proud to support a dynamic social housing delivery team in their search for a Resident Liaison Officer. They currently have opportunities in the Yorkshire & East Midlands region where you can make a real difference in the community!

Your Expertise:
We are seeking a forward-thinking individual with a proactive approach to problem-solving. You should thrive on managing multiple priorities and enjoy a diverse work environment. Building positive relationships is key in this role, so exceptional IT, written, and verbal communication skills are essential. Experience working on kitchen, bathroom, and external refurbishment projects is a must.

Key Responsibilities:
As part of a strong, diverse operational team known for their friendly approach, you will:
- Deliver a customer-focused, community-based service for our housing clients.
- Collaborate closely with internal teams to resolve issues promptly and efficiently.
- Drive initiatives to meet internal and client KPIs, always prioritising the best interests of the customers while adhering to company, client, and statutory regulations.

What They Offer:
This is a fantastic opportunity to join a business experiencing robust growth in the social housing sector. You will receive an attractive rewards package, which includes:

• Mileage is 17p a mile or 7p with an electric car
• 25 days holiday plus bank holidays
• 3 x salary life insurance
• Discounted gym memberships
• Single private medical
• 3% employer / 5% employee pension
• Holiday purchase scheme
• Salary sacrifice car scheme (launching June)
• Company Bonus

To qualify for this role, you must possess a full UK driving license.

For more information, please apply below and someone from our team will be in touch.