Field Sales Executive
House Builder
Penrith / Hybrid
£31k base + car
Full time permanent

Are you genuinely passionate about delivering a 5-star customer experience? If so, this is an exciting opportunity to join a dynamic sales team as a Field Sales Executive.

This is a varied and rewarding role, with a primary focus on providing customer-centric sales advice and support while working towards agreed sales targets aligned with company forecasts. You will play a key part in guiding customers through the buying journey, ensuring a seamless and positive experience from initial enquiry to final handover.

Alongside sales activity, you will manage the administration of the sales process, liaising with purchasers, prospective buyers, financial advisors, solicitors, and estate agents. You will also attend final inspections and customer handovers across multiple sales outlets, consistently maintaining high standards of service.

Flexibility is essential, as the role involves varied working hours and locations. It is ideally suited to someone who thrives in a fast-paced, ever-changing environment and is motivated by making a meaningful impact by helping people find quality, affordable homes.

Ongoing training, coaching, and development opportunities are provided to support your success and career progression.

Key Responsibilities

Sales

• Follow up on all marketing leads promptly and effectively
• Achieve and exceed sales targets
• Meet with clients, assess needs, and qualify opportunities
• Promote and sell optional extras to enhance the customer offering
• Liaise with all relevant parties including clients, solicitors, and estate agents
• Conduct regular customer follow-ups to maintain engagement

Administration

• Undertake market research and competitor analysis
• Maintain and update the customer enquiry database
• Manage contract progression and chasing
• Utilise internal systems (training provided where required)

Housekeeping

• Ensure sales areas and completed properties are maintained to a high standard
• Monitor internal and external presentation, reporting issues and coordinating snagging where necessary

About You

• Experience in face-to-face customer service (new build, retail, or marketing backgrounds all considered)
• A strong passion for delivering exceptional customer service
• Professional, personable, and well-presented at all times
• Excellent communication and interpersonal skills
• A proactive team player with a positive, success-driven mindset
• Self-motivated, organised, and efficient
• Adaptable and comfortable working in different environments daily
• Full UK driving licence required

Benefits

• 26 days annual leave plus bank holidays
• Discretionary bonus scheme
• Holiday buy-back scheme
• Company pension scheme
• Private medical insurance
• Health cash plan membership
• Life assurance
• Share purchase plan
• High street and retail discounts
• Ongoing training and career development opportunities