Customer Liaison Manager
| Job Type | Permanent |
| Area | Gateshead, North East |
| Sector | Housing |
| Salary | £32,000-£35,000 (Dependant on experience), Company Car/Car Allow |
| Start Date | ASAP |
| Advertiser | Ellie Wileman |
| Job Ref | 18162 |
- Description
Do you have experience as a Customer Liaison Manager in New Build Housing? Are you looking for a New Opportunity?
The Role:
My Client is looking for a Customer Liaison Manager to join their Customer Care team within the Northeast Region. The role will be predominantly based on site, ensuring homes are defect free both before/after customers have moved into their new homes.
- Reporting directly to the Customer Services Director.
- This role requires managerial skills for this department, to continually improve Customer Service experience.
- Conducting quality control inspections across sites, communicating with both internal and external stakeholders to ensure completion of agreed defect rectification.
- Record results of the inspections and report back to stakeholders on outcomes.
- Attending and chairing weekly sales and construction meetings.
- Attending NHBC Claim investigations when required.
- Record all findings, from inspections in the appropriate systems.
What we need from you:
- Previous experience within a similar role for New Build Housing developers.
- Full UK driving License.
- Experience of providing excellent Customer Care.
- Excellent time management skills.
Benefits:
- Competitive Salary (£32,000 - £35,000 Dependent on experience)
- Company car/ car allowance.
- Bonus Scheme
- Special offers for staff- exclusive offers and discounts.
- Clear Progression routes.
Please feel free to give me a call on 07718483229 for a confidential chat, alternatively you can email me at ellie.wileman@linearrecruitment.co.uk