Customer Liaison Officer
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| Job Type | Permanent |
| Area | Birmingham, West Midlands |
| Sector | Housing |
| Salary | £27,000 - £29,000 Salary dependant on experience and optional Co |
| Start Date | ASAP |
| Advertiser | Ellie Wileman |
| Job Ref | 18139 |
- Description
My Client is a National Housing Contractor that is looking for a Customer Liaison Officer to join the team due to ongoing growth, in the West Midlands Area - Birmingham.
The Role:
- Provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction.
- Manage the customer/resident journey whilst following the company engagement procedures.
- To evolve effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, the local community and the Customer Care department.
What we are looking for:
- Previous experience within customer service based role
- Basic understanding of social housing and construction.
- Awareness of GDPR regulations.
- Computer liberate in MS office.
Benefits:
- Competitive Salary (Dependant on experience)
- Car Package (optional)
- Clear Progression Routes
For more information regarding this role, please contact me on 07718483229/ ellie.wileman@linearrecruitment.co.uk